Every plugin, theme and WordPress update, applied one at a time and tested straight after. If an update breaks a page, we roll it back to the version that worked and tell you. Your site is never left down.
Every plugin is copied byte for byte before it is replaced, so we can always put it back ourselves, without waiting on anyone.
Weekly database cleanup clears out old revisions, spam and clutter. We also find broken links and fix them.
Uptime monitoring, a contact-form watchdog, a malware and backdoor scan, and login hardening. If something needs you, we say so.
We apply updates one at a time and check the site from the outside after each one. If a page breaks, we put that update back on the version that worked and alert you. The site stays up.
Yes. Site Care includes one offsite copy of your whole site, kept away from your server so it survives anything that happens to the server itself, with 10 GB of storage included. A database copy is taken daily and a full copy weekly, and we keep a rolling set rather than one file that overwrites itself. Every copy is opened and checked before we call it a backup. On top of that we still copy each plugin before we change it, so our own work can be undone on its own. If you need more than 10 GB there are larger plans.
Yes. Site Care is on top, or on its own. Same site, one more subscription.
We report how far behind each plugin is and how long it has been outstanding. Live vulnerability matching switches on once our Wordfence data key is set; we never claim something is vulnerable without the data to back it.